BigMachines provides web-based software to leading industrial, medical, and hi-tech companies. Our customers rapidly deploy the BigMachines Lean Front-End to automate inquiry-to-order processes and to better serve their customers and channel partners.

Our Mission
We founded BigMachines in 1999 to help our customers make breakthrough improvements in their sales processes by leveraging the power of web software technology. To accomplish our mission, we have built an enduring global company with offices in Chicago(IL), San Mateo(CA), and Munich(Germany) that attracts, challenges, and develops great people.

We deliver innovative solutions to complex business problems by continuously applying new technologies and our industry expertise to better meet our customers' requirements.

Our Core Values
Three basic values guide our daily interactions with our customers and colleagues:

• Customer Success Equals Our Success: We will do whatever it takes to ensure that all of our customers achieve real value and become "delighted" customers. Delighted customers provide the foundation for our long-term growth and success.
• Integrity In Everything We Do: In all of our actions and interactions, with customers, partners and colleagues, we will act with integrity and deliver on our promises.
• Teamwork Amplifies Our Individual Excellence: Our team members all bring exceptional talent, unique experiences, and a desire to achieve excellence. We fully leverage our collective abilities by working together as a seamless team.

Our Solution
We developed the BigMachines Lean Front-End (LFE) solution by applying our team’s expertise in web software technology and business process improvement. We built the LFE solution to meet the unique requirements of companies who sell complex products through multiple sales channels “out-of-the-box.”

BigMachines LFE digitizes selling processes and captures an organization's tribal knowledge to provide online product selection, configuration, quoting, and ordering capabilities for new products and aftermarket parts and services. BigMachines LFE ensures effective quote and order management and provides powerful reports, analyses and forecasts across all sales channels and customers. The LFE software easily integrates to CRM and ERP systems to eliminate duplicative data entry and maintenance and to fully leverage the existing IT infrastructure.

From the beginning, BigMachines LFE platform has been built for rapid, on-demand deployment through an intuitive web interface. Both users and system administrators only need a browser and a secure log-in to access BigMachines LFE solution from anywhere in the world. As a result, our customers can rapidly implement and deploy our LFE solution globally.