BigMachines Sales Engine and BigMachines Channel Sales Engine both include guided selling functionality. BigMachines Guided Selling streamlines quoting and order entry by guiding users to the optimal products and options based on customer needs. This expert solution allows organizations to capture the "tribal knowledge" of their most accomplished sales agents and most valued product experts to quickly present the optimal solution to their customers
Product knowledge captured in BigMachines' Guided Selling tools will also help quickly train new team members on your most complex products and most challenging sales scenarios. BigMachines Guided Selling features the following capabilities: - Ask the user questions to guide them to recommended options
- Enter needs-based customer input (such as operating conditions, desired performance, etc) to determine optimal product options.
- Provide pictures, help tools and caluculators to assist choices
- Present alternative features and options based on needs-based input.
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