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There is only one constant for high-technology companies- their markets, customers, and products will change. And change fast. To compete over multiple product generations, hi tech leaders must utilize tools that are flexible enough to manage the inherent change within their business.
BigMachines solution can make a dramatic improvement to hi tech companies as follows:
- Flexible product configuration technology which can manage any mix of complex and simple product offerings- including hardware, software, services, and support solutions.
- Ability for your channel partners- VARs, distributors, etc- to self-service their own quotes and orders, freeing up your internal resources to drive more business and develop your next generation products.
- Proven ability to quickly integrate to the leading CRM and ERP applications, utilizing the latest web API protocols and EAI integration tools- including Salesforce.com, Siebel CRM OnDemand, SAP, Oracle, and more.
- Fully OnDemand administration and configuration tools, so your system administrators can quickly add products, change configuration rules, update pricing, and more - 24 x 7 from anywhere in the world. Even better, no need to contact BigMachines to make these changes- our efficient and user-friendly interface will enable your subject matter experts to make these changes themselves.
- Integrated sales forecasting and pipeline management via CRM integration- across both your direct sales teams and your channel partners- enabling your sales teams to spend less time forecasting, and more time talking to customers.
- Deploy a single, consistent sales toolkit with flexible workflows which can manage a variety of order types and pricing/discounting methods - production units, demo or evaluation units, direct pricing vs. re-seller pricing, etc.
Read below for a sample of our customers’ hi tech success stories.
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Shoretel Inc., a leading provider of enterprise IP telephony solutions worldwide, implemented the BigMachines to streamline their sales process in the face of rapid growth.
Results
- Reduced average quote processing time from 27 minutes to 10 minutes. Expect this to reach 3-7 minutes within first year of use.
- Significant reduction in the percentage of orders containing errors
- More than 85% of orders placed by reseller channel online
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Download
Click here to download the full Case Study. |
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