World-Class Hosting
BigMachines Hosting service allows you to focus on your core business, rather than worrying about the complexities of hosting a web-based software application. BigMachines offers a comprehensive hosting service that maximizes security and ensures world-class performance of BigMachines software.
BigMachines and its hosting partners
are all SAS 70 Type II certified.
BigMachines delivers enterprise-strength hosting at a substantially lower cost than the alternative of building and maintaining an internal hosting infrastructure.
To help you attain maximum value from our software solutions, BigMachines offers the following services:
Dedicated Service Professionals
- 24x7x365 Management and monitoring by industry certifed staff
- 99%+ Guaranteed uptime and application availability via SLA
- Dedicated support to respond to issues quickly and in a timely manner
Best-of-Breed Security
- Robust firewall and security architecture incorporating latest standards
- SSL encryption with acceleration for fast response time*
- Intrusion detection and monitoring
- Dedicated equipment and database for each enterprise customer*
Performance Optimization
- High capacity and redundant access to SAVVIS' powerful, global IP network
- Regular infrastructure maintenance and upgrades for optimal performance
- Advanced capacity monitoring and planning for unmatched scalability
- Local network optimization shooting on customer's network*
Backups
- Weekly full data back-ups
- Hourly incremental data backups with ability to roll back at any time
- Redundant pre-configured equipment for rapid switch-over in event of failure
Shared or Dedicated Test Environments*
- Sandbox for systems administrators to test new functionality and releases
- Automated migration to production environment
* = optional
