World-Class Hosting

BigMachines Hosting service allows you to focus on your core business, rather than worrying about the complexities of hosting a web-based software application. BigMachines offers a comprehensive hosting service that maximizes security and ensures world-class performance of BigMachines software.

Sas 70 type II logo

BigMachines and its hosting partners
are all SAS 70 Type II certified.

BigMachines delivers enterprise-strength hosting at a substantially lower cost than the alternative of building and maintaining an internal hosting infrastructure.

To help you attain maximum value from our software solutions, BigMachines offers the following services:

Dedicated Service Professionals

  • 24x7x365 Management and monitoring by industry certifed staff
  • 99%+ Guaranteed uptime and application availability via SLA
  • Dedicated support to respond to issues quickly and in a timely manner

Best-of-Breed Security

  • Robust firewall and security architecture incorporating latest standards
  • SSL encryption with acceleration for fast response time*
  • Intrusion detection and monitoring
  • Dedicated equipment and database for each enterprise customer*

Performance Optimization

  • High capacity and redundant access to SAVVIS' powerful, global IP network
  • Regular infrastructure maintenance and upgrades for optimal performance
  • Advanced capacity monitoring and planning for unmatched scalability
  • Local network optimization shooting on customer's network*

Backups

  • Weekly full data back-ups
  • Hourly incremental data backups with ability to roll back at any time
  • Redundant pre-configured equipment for rapid switch-over in event of failure

Shared or Dedicated Test Environments*

  • Sandbox for systems administrators to test new functionality and releases
  • Automated migration to production environment

* = optional