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Project Manager/Client Engagement Manager
Locations:
- Deerfield, IL
- San Mateo, CA
Job Overview:
BigMachines, Inc., a profitable, rapidly growing web software company (www.bigmachines.com) with offices in Deerfield, IL (Chicago north suburbs) and San Mateo, CA (Peninsula/Bay Area), is in search of high caliber project managers. The company has been growing 50-100% p.a., is led by a strong management team, and backed by strong financial investors, who are looking to accelerate the company’s growth to the next level.
Project Managers will have the opportunity to help our customers rapidly implement innovative web software solutions. This includes designing customer solutions, managing key customer relationships, helping configure and build the solutions, driving project schedules, managing project resources and budgets. We need of highly motivated, hands-on project managers who can learn quickly, grow with the company, and look forward to the challenge of delighting our customers and building our business.
The Project Manager positions will report directly to the VP of Professional Services and will have the opportunity to work closely with clients and BigMachines team members in services, sales, and product development.
Responsibilities:
- Manage key customer relationships at all levels, including executive and senior management.
- Manage project schedule, resources, communication and budgets.
- Facilitate project definition sessions and document project requirement in a SOW of work to be approved by customer.
- Work with customers to define their product lines for entry into the BigMachines product specification engine.
- Help build customer solution using BigMachines innovative web software platform
- Manage integration between BigMachines’ Lean Front End solution and customer’s IT systems.
Required Capabilities:
- Experience with eBusiness applications and web based programming languages/technology.
- Understanding of business processes (sales, order management/logistics)
- Strong communication skills with experience developing and managing customer relationships
- Excellent analytical skills and ability to learn quickly
- High motivation and desire to do whatever it takes to help the customer and our company succeed
- Strong project management skills
- BS/MS in engineering or computer science preferred
BigMachines Company Background:
BigMachines, Inc. incorporated in 2000, provides on-demand configurator, quoting, and proposal software that helps leading companies empower their sales teams and channels. BigMachines solution digitizes tribal knowledge and streamlines configuration, pricing, quoting, proposal generation, and order management. BigMachines provides extensive reporting capabilities to analyze sales activities and easily integrates to existing ERP, CAD, and CRM systems including those from Salesforce.com, Siebel CRM On-Demand, Oracle and SAP. BigMachines rapidly growing customer base includes global leaders such as Kodak GCG, Siemens, Ingersoll Rand, NTT Communications, as well as innovative growth companies such as ShoreTel and Aruba Networks. Visit www.bigmachines.com.
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