BigMachines Sales Engine and BigMachines Channel Sales Engine both include solutions for streamlining renewals for your existing customers. Renewals can include contracts for maintenance, service and support, software licenses, subscription annuities, and more.

Using BigMachines for renewals helps to ensure that your sales teams do not miss these valuable revenue opportunities. In addition, the renewal capability eliminates pricing errors and can also be used to repackage and extend agreements to ensure ongoing revenue streams. Renewal functionality integrates with leading ERP and CRM solutions (including salesforce.com and Oracle OnDemand), providing the most efficient way to quickly, accurately and cost effectively generate service renewal quotations. Features include merging renewal contracts, co-terminating end-dates, and pro-rating pricing.

In this example from Enterasys Networks, users select service contracts for renewal from within their CRM system. The corresponding line items are automatically pulled into a BigMachines quote. The contract start and end dates are displayed and the contract can be easily extended or renewed.

Once a service contract is selected, the corresponding line items are automatically pulled into the BigMachines configurator, with covered hardware, service level (represented by service SKU), contract details, and install location information. This line-level information is populated from the ERP system.