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If you sell software and services, your assets are your people- training them, empowering them, and optimizing their time to ensure they remain laser-focused on building relationships and taking care of your customers. Streamlining your sales process and eliminating non-value added activities- manual data entry & order processing, sales forecasting via spreadsheets, manual editing of contracts, SOWs, and license agreements- can make a dramatic improvement on your bottom line. Whether you’re a software company, a credit-card processor, a web hosting provider, or an HR outsourcing firm, you need a flexible but integrated set of applications which can react quickly to your flexible offerings- but still provide the financial and audit controls necessary to comply to today’s regulatory standards.
BigMachines solution can make a dramatic improvement to software and services companies as follows:
- Flexible product configuration technology which can manage any mix of complex and simple product offerings- including hardware, software, services, and support solutions.
- Automated approval and exception workflows, to ensure the right subject matter experts are reviewing real-time quote and order data – and ensuring compliance with the necessary SOX and other internal controls.
- Support for complex pricing and discounting using any variety of line item and quote level calculations, including any mix of payment frequencies- upfront, one-time, monthly, quarterly, etc. All with the appropriate pricing and exception approval policy controls and integrated to your Accounting systems to aid revenue recognition.
- Complex proposal and contract generation capabilities, to generate all necessary Statements of Work (SOWs), license agreements, and contract Terms & Conditions with minimum effort.
- Ability for your channel partners- VARs, distributors, etc- to self-service their own quotes and orders, freeing up your internal resources to drive more business and develop your next generation products.
- Proven ability to quickly integrate to the leading CRM and ERP applications, utilizing the latest web API protocols and EAI integration tools- including Salesforce.com, Siebel CRM OnDemand, SAP, Oracle, and more.
- Integrated sales forecasting and pipeline management via CRM integration- across both your direct sales teams and your channel partners- enabling your sales teams to spend less time forecasting, and more time talking to customers.
Read below for a sample of our customers’ software and services success stories.
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AMICAS, a leading provider of radiology IT solutions, implemented BigMachines to streamline the inquiry-to-order process.
Results
- System will pay for itself within the first year
- Quote turnaround reduced from days or weeks
- Proposals automatically scale to match order sizes
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Download
Click here to download the full Case Study. |
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