BigMachines firmly believes that our success is limited only by that of our customers. As a result, we routinely do whatever it takes to make them succeed. Evidence of this abounds in the following testimonials as customers comment not just on the incredible business benefits.
Streamlined Front-End Processes
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"As a result of the LFE solution, CP&S has been able to radically streamline its front-end processes - enabling collaborative workflow and real-time information sharing to slash cycle times, eradicate waste and deliver products to customers faster."
Gene Flockerzi, Vice President - Central Sales Group, The Conair Group
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"With the LFE, we now rely on a standardized quoting tool, resulting in more accurate and consistent quotes, greater sales efficiency and better follow-up to convert quotes to orders."
Tom Conroy, General Manager, Teikoku Chempump
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"We are effectively streamlining our sales processes and continuing to expand the web capabilities, which will result in further direct cost savings and better visibility of our sales processes."
Jim Osborne, Director of Engineering for A.R. Wilfley
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"We are extremely gratified by the results. To realize such significant time and cost reductions, using fewer resources and far fewer process steps, is quite an achievement."
Tom Conroy, General Manager, Teikoku Chempump
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Improved Customer Service
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"Our network of distributors can look at the same information available to our customer service reps. This means the customer can get an answer in real-time, 24 hours a day, and that no one at Crane has to answer the phone."
Reggie Fitzsimmons, Manager Customer Service, Crane Pumps & Systems |
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Eliminated Errors: Produced Clean Orders
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"If the orders don't get in on time or correctly, then it doesn't matter how good the back office is. It's just going to help you make the wrong product faster. BigMachines eliminated virtually all of our order and BOM errors."
Rick Gray, VP e-Business and Information Systems, SPX Lightnin |
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"Since implementing the LFE system, Crane Pumps & Systems has raised order accuracy to 99+%, reduced order credit entry memos by 99+% and has improved overall quoting accuracy and consistency. This has virtually eliminated pricing errors and the associated costs that directly impact the bottom line."
Business Metrics: Crane Pumps & Systems. |
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Powerful Quote Management & Sales Reporting
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"We've been able to eliminate manual information input, and reduce reporting process steps from twenty or thirty to just one or two. As a result, we've reduced costs while dramatically improving accuracy and consistency."
Gene Flockerzi, Vice President - Central Sales Group, The Conair Group |
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"With the LFE, we now rely on a standardized quoting tool, resulting in more accurate and consistent quotes, greater sales efficiency and better follow-up to convert quotes to orders."
Tom Conroy, General Manager, Teikoku Chempump |
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"Since implementing the Lean Front-End, we can generate quotes much more quickly and respond immediately to our customers with rich proposals."
Hermann Woerner, Lean Front-End Project Manager, Wallace & Tiernan |
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Integrated and Enhanced Existing Systems
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"The broad functionality and seamless integration of the Lean Front-End solution allowed us to fully leverage our existing technology investment. The LFE system has breathed new life into the back-end performance of our legacy ASK MANMAN ERP system"
Jack Upton, Director Operational Excellence and Information Systems, Crane Pumps & Systems |
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Present One Face to Your Customers
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"With an integrated lean front-end, we can now incorporate product lines and processes of acquired companies fairly rapidly, which is a huge step toward speed-to-value and ROI on these investments."
Lynn White, President, Crane Pumps |
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"BigMachines LFE has helped Lightnin more quickly incorporate new product lines into its business. The time-to-market is much faster. We went from 6 to 9 months for new products to get into the channel, to 2 months."
Rick Gray, VP e-Business and Information Systems, SPX Lightnin |
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“The Lean Front-End has not only reduced our cost, but also helped us grow our revenues.”
~ Hermann Woerner Project Manager, Siemens |
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- 40% reduction in time & cost to generate proposals
- Reduced reporting process steps from 20 to just 1 or 2
- Reduced 10,000 config rules to <1,000 |
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